The starting point
Help has to be close by – every day
Arla Taulov needs daily maintenance and fast assistance close to production.
At a dairy in operation, it is rarely the big project that defines the working day. It is the many small tasks: wear, adjustments, replacements and faults that have to be found and fixed while production keeps running.
What we built
A dedicated service team with the whole organization behind it
HSV Service handles the job with a dedicated team that knows the plant and the people around it. The service technician is never on their own: engineering, automation, workshop, purchasing and installation can be brought in when the job calls for it.
- Daily maintenance
- Troubleshooting and repair
- Spare parts and replacements
- Minor retrofits and improvements
- On-site staffing
- Access to engineering and workshop
How it came about
A relationship built over time
Through the integration of FC Montage, HSV Service has employees with more than 20 years of experience in daily maintenance at a large Danish cheese dairy. That experience – and the relationships that come with it – is the core of the job.
Once the urgent situation is resolved, we assess together with the customer whether a permanent improvement is needed. This is often where access to engineering and the workshop makes a difference.
What the customer got
Proximity, familiar faces and long-term support
The value lies in proximity and the relationship: technicians who know the plant, and an organization that can take over when the job grows. That shortens the path from a problem to a solution.
